Please note: Australia Post endeavour to deliver as quickly and safely as possible, please understand delivery delays may be experienced and we thank you for your patience during this time. 

 

Orders are dispatched within 48 hrs. of payment being cleared, except on weekends and public holidays. Parcels are delivered with Australia Post.

 

Shipping Costs

Standard mail within Australia - delivery in 3-6 working days of orders being dispatched

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Delivery Costs

• Shipping is $10 

• Free local drop off 2570
   

Delivery Notification

Once we have received and fulfilled your order you will receive a confirmation email. Once your order is shipped, you'll receive an additional email from us to notify you that it's on its way. It will include your tracking number.

 

Delivery Areas

We deliver to all Australian destinations.

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Return Shipping
Only faulty goods are refundable. Shipping and handling costs are not refundable. Buyer pays for all shipping associated with refund returns.

 

Delivery instructions
When booking you have the option to leave a delivery note such as “Leave on Porch” or Leave under chair if unanswered” although specific delivery times cannot be requested at this stage. However, you are able to send your order to an alternative Australian shipping address or multiple shipping addresses. This is handy if you are sending your purchase as a gift or if you prefer that it's sent to your workplace.

 

Collecting Delivery
Anyone who is present at the time of delivery can accept your parcel. If no one is available, AusPost will leave written instructions on how you can collect your parcel. If you do not pick up your parcel in the required time; as stated on the card from Aus Post your parcel will be sent back to The Esthetic Skin Clinic.